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Designing a Document Strategy
"Comprehensive, yet easy to understand. A valuable
guide to better manage documents throughout your
enterprise."
—Keith Nickloff, President - PathForward (Standard Register)
"I have been reading your articles for years and consider
you an expert in our industry."
—Kathy Dell, Vice President, Elixir Technologies
"I run a Document Management consulting firm and I
make sure that each of our consultants reads your book
before starting with us. As far as I am
concerned your book the industry bible."
—Bill Frankel, Founder, the Ascher Group
"Every information professional should read this book.
The approach is wonderfully simple, yet comprehensive.
A must-read for organizations on the forefront of the
content management revolution."
—Lisa Magnuson, Director Strategic Accounts, IKON Office
Solutions
"An essential primer for anyone developing a document
strategy. Technology is a given, this book also tackles the
human factors that can cause even the best strategies to
fail."
—Leslie Smid, Professor, Oregon Graduate Institute of Science
and Technology
Kent State University
University of London
Iowa State University
RMIT Australia
University of Toronto
Skill Path Seminars
"Kevin Craine's theories on document management are
revolutionizing the way companies manage documentation."
—Alicia Ellis, Editor, ImageSource Magazine
"Kevin's book is a great tool, because it exposes the issues
surrounding a document strategy and suggests processes for
solving them. If you're looking for help with day-to-day problems read
the book. If you're looking for quick answers, those only appear in
the white parts of the pages."
—Dick Quinn, President, Eskimo Management Company
"The standout book this summer is 'Designing a Document
Strategy' by Kevin Craine. The book offers a step-by-step approach
for establishing and implementing a document strategy. Craine first
explains his document strategy model, and then discusses how to
conduct an assessment of where your company is and where it
should be in the delivery of information to customers. He
emphasizes the impact these strategic changes will have on
customers as well as your internal organization, and offers
suggestions for selling your strategy to senior management. The
book is replete with interviews, examples and case studies. Craine
is a true advocate.""
—Mark M. Fallon, President & CEO of The Berkshire Company
"I have read your book, which I received while at the Metevante Client
Conference. A great starting point with great tips."
—Nigel Walker, Group Consultant Pricing Management, Absa Group -
Johannesburg, South Africa
"I bought your book at the Xplor Conference last year. I'm walking
thru it now and taking lots of notes. I think your book will guide me
through the process we need to go thru - without most of the pitfalls.
Sure am glad I heard about it in a presentation and then saw the
book in the Xplor Bookstore.""
—Bonnie Haley-Redus, IT Analyst, AdvancePCS
"I have just finished "Designing a Document Strategy" and enjoyed
reading it. Being an experienced project manager, I found the book a
good refresher on project management methodologies. In my view,
your book can be applied to any type of project. I share your views on
a document strategy.""
—Stefan Floratos, Consultant, Brisbane, Australia
"Thanks for your book. I read it a year ago and it has helped me
immensely. My partner and I established an office equipment
dealership 18 years ago in Australia. After a while, growth at our
company, Office Technology Management, started to plateau. I then
read your book which gave me the idea to market ourselves as
independent consultants and broaden our offering. Over the past
few months I've realized that many of the ideas I have expressed to
customers have been molded by your ideas in your book. I am
impressed with the simplicity of your "documents-technolgy-people"
model. Thanks for your time and for the book.""
—Shaun Minogue, Managing Director, OTM - Australia
"I couldn't put it your book down; it was so good! Easily one of the
best books I have read in my life, and believe me, I've read a lot of
them. It was well worth the price. "Designing a Document Strategy"
should be required reading in business school. Students would
learn so much about how the real world works by reading your book.
It's a must-read for managers as well. Your book is about designing
a document strategy on one level, but it can be read on another
level, and it is so much more. I particularly liked the paired matrix for
making a decision, methods to do payback analysis, and your
scientific approach to problem solving."
—Bob Ramsey, Operations Analyst, Portland, Oregon
503.452.9166