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Designing a Document Strategy
In this introduction, Mr. Craine describes the basic
philosophy and premises behind effective document
strategy design.
Demystifying Document Strategy Design
A simple focus on documents, technology and people
can help you make sure your document strategy is
addressing the right issues.
Applying a Document Strategy Model
Once you decide to implement a document strategy, it is
easy to become paralyzed by the complexity of the
decision. Even if you recognize the importance of a
document strategy, the question remains: How do I go
about developing one?
Selecting the Right Technology Solutions
The key to finding the best technological solution is to
ask the right questions. This excerpt outlines a
three-step process that will aid in selecting the right
solutions to solve your problems and improve processes.
Selling Your Document Strategy
Getting support and sponsorship is critical for any
document strategy. And resistance to change and
corporate culture present additional roadblocks. This
excerpt describes the critical steps to "sell" your
document strategy to decision-makers and co-workers.
Managing the Cycle of Change
This popular excerpt from Chapter 6 addresses the often
overlooked but critical issues related to change that
challenge document strategy designers in all industries.
Know your "Document Constituency"
Documents are the one thing that can stop business
cold yet no one single person is in charge. This excerpt
article explores and defines a "document constituency"
that must be considered in your plans.
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